About Kacper
Welcome! As a Porsche Brand Ambassador, I love sharing my enthusiasm for the brand and the exceptional vehicles it produces. I've been in the business for a couple years now, and my goal is to provide a knowledgeable, personalized experience, whether you're exploring your first Porsche or adding to the collection. Beyond my professional role, I have a deep appreciation for motorsports, which fuels my enthusiasm for the Porsche brand and its racing heritage. I look forward to helping you find the perfect Porsche!
Customer rating
4.4 / 5 based on 15 ratings (11 written reviews)
Recent reviews
I've purchased many cars over the years, and I can confidently say that my experience with Kacper at Porsche Downtown Chicago has been the best car-buying experience I've ever had! From my very first inquiry to placing the order, tracking the progress, and finally taking delivery of my new Cayenne, Kacper made the entire journey an absolute cakewalk. His professionalism, transparency, responsiveness, and genuine commitment to customer satisfaction were exceptional. What truly sets Kacper apart is his ability to make what can often be a stressful and complicated process feel effortless and enjoyable. Never once did I feel pressured or left wondering about the next step. He made sure everything was handled smoothly from beginning to end. Having dealt with several sales professionals at different dealerships over the years, I can confidently say Kacper sets a new benchmark for what a luxury car-buying experience should be. If you're considering purchasing a Porsche, I cannot recommend Kacper highly enough. He's a tremendous asset to Porsche Downtown Chicago and someone who truly understands how to build lasting customer relationships. Thank you, Kacper, for making the entire experience as exceptional as the car itself!
— John A. ,
Kacper helped me buy my first 911. He was professional, knowledgeable and a pleasure to work with!
— Aman L. ,
Great Did a good job
— Todd G. ,
Thank you kasper for being patient being so helpful to make the purchase happen. I had a pleasant time to finalize the deal. I won’t hesitate to approach you for a future purchases. Thanks again. Nabil. A.
— Nabil A. ,
Kacper has set the standard for any future interactions with any salesman the perfect example of a guy who does his job and does it right
— Stephen L. ,
I take no pleasure in leaving poor reviews, and I ordinarily don't even take the time to write one, but my purchase experience was extremely poor from the beginning to now, especially as would be expected from a Porsche dealership. Since I inquired from out of state, I couldn't go to the dealership and all contact was remote. After initiating contact and repeatedly stating that I wanted to proceed, I did not hear back from Kacper for days, and so assumed that the vehicle was sold out from under me - almost gave up on it! Once I got in touch with him again and confirmed they still had the car, I flew out to Chicago RT in a single day and completed the purchase. My one request was to ensure that the missing charger was replaced and put in the car before it shipped to me - it was not. And then it required weeks of repeat calls to get one shipped to me from the dealership. I also left a voicemail about this with Joe DiMaggio (manager) and emailed Austin (parts manager?), both of whom were helpful in person but never responded to my messages, same as Kacper, so perhaps this is endemic to this dealership. Once I finally got Kacper on the phone, he said he thought he checked - apparently not. Still lingering 10 weeks after purchase now are that the damage to the car during shipping has not been resolved - I only have any information about it by repeatedly calling the dealership and getting Kacper on the phone at random. And after more calls I finally learned that the title paperwork has not been processed in Illinois, so I cannot register the car in Colorado and will soon be penalized by our DMV because of it. Kacper is a nice guy - perfectly decent to speak with, but the only word I can use to describe his customer management is incompetent. None of this is what I expected from Porsche and I am extremely disappointed by my experience with this dealership.
— Daniel H. ,
Great experience working with Kacper and the other Napelton Porsche pros.
— Tom T. ,
Very respectable responsive and professional.
— David B. ,
Casper did a great job in answering my questions, getting me pictures, andgetting everything put together for my purchase
— Mark L. ,
Very helpful in guiding our car through the purchase
— Thomas D. ,
Specialties
- MACAN
- CAYENNE COUPE
- MACAN S
- MACAN GTS
- PANAMERA 4